Let me tell you a quick story.

A while back, I was on a call with VMware support, working through a pretty standard issue. Nothing crazy, until the engineer dropped this simple question:

“Did you take an offline snapshot of your vCenter before proceeding?”

And just like that, I froze 😐 !

Offline snapshot? Of vCenter? Never even crossed my mind.

That one question stuck with me. After the call, I went digging. Turns out, it’s not just a good …